reviews

“When I hired David to come help us, I was not prepared for the depth of learning, and challenges we would be discovering and implementing so quickly. After a couple of weeks, I mentioned that thus far it felt like I was on trial as a business owner! What I could not have anticipated was that was just the tip of the iceberg. I mentioned to David after just the first couple of days when he took over the project that it felt like I had gone back to the most intense difficult business college one could imagine.

As the weeks have flown past and I now see the depth of what David intended to teach me, I now see the reasoning behind the intensity of those first few days. I truly had no idea what to expect out of the process but I really had no way to know the depth of the service because you don’t know what you don’t know. This process has touched upon all of the following areas: Profitability, Management, Employee incentive program, the Paradigm shift from customer-centered to profit-centered as a business focus, Elevating customer care to our business vision mission to make room for profit as our organizing principle, The paradigm shift of moving employees from a cost center to an investment, my own personal behavioral patterns, speeding up the billing cycle, labor costs, Organizing management and staff meetings, Hiring personnel and firing personnel, Inventory control and automated order entry system, Time clock utilization and management, Credit card processing and so on.

Since David has arrived I have noticed an overall increase in efficiency and attentiveness by the staff from top to bottom…I’ve gotten to know David over the last few weeks and have admired the dedication and integrity in which he brings to the consulting process…David has become a true friend and confidant.”

—William C Howell, Oregon Trail Seeds